Terms of service

These terms explain how we work together. They apply to the services HeyHuma provides. Where we sign a specific engagement letter or proposal with you, the agreements in that document take precedence over these general terms.

What we do

HeyHuma is a recruitment partner, not an agency. We reach the people you want to speak with, personally and under your own name, and put the right conversations in your calendar. We focus on relevance over reach: a handful of the right conversations rather than a stack of applications.

We reach out on your behalf only with your approval, and we never present ourselves as a third party in your inbox. You make every hiring decision; we make the introductions possible.

The engagement

We agree the scope per role or on a monthly basis. You give us an accurate briefing and the information we need to represent the role well. You remain responsible for your selection, your offer, and the final hiring decision.

Fees and payment

What fits is agreed up front, before we start. We work per role or on a monthly basis, with no placement fees and no clawbacks. Specific fees, invoicing, and payment terms are set out in your engagement letter or proposal.

Term and cancellation

The term and notice period are set per engagement. A monthly arrangement can be ended with the agreed notice. Work already carried out and agreed remains payable.

Data and candidates

You own the candidate data that results from an engagement; we process it on your behalf and under your instructions, as your processor, in line with our privacy policy and applicable law. We treat your role details and business information as confidential, and we expect the same of you regarding our way of working.

Intellectual property

The methods, tools, and materials we use to do the work remain ours. The concrete deliverables of an engagement, such as the shortlist and the conversations we arrange, are yours to use.

Liability

We commit to a best-effort obligation, not a guaranteed hire: recruitment depends on people and on your decisions, which we do not control. To the extent permitted by law, our liability is limited to the fees you paid for the engagement in the period in which the issue arose, and we are not liable for indirect or consequential loss.

Governing law

Dutch law applies to these terms and to our work together. Any dispute we cannot resolve between us is submitted to the competent court in the Netherlands.

Questions?

Questions about these terms: hello@heyhuma.com.